STORE CREDIT AND EXCHANGE POLICY

 

Your complete satisfaction with our product is guaranteed. Items may be exchanged or credited within 30 days from when it was shipped. Exchanged or credited merchandise must be in original packaging. You will only pay for return shipping and insurance fees (if applicable). To receive a return authorization on orders please follow these steps:

1. Product must be in original packaging 

2. Client must send a picture of product that needs to be exchanged to info@myarabella.com

3. A description as to why the item is being exchanged included in the email. 

Please note that to be eligible for exchange, items must be in their original purchase condition, include all product documentation, and shipped within 30 days.

To expedite exchanging for different product, we require returning the item first and then placing a new order. Please allow approximately 2 weeks for your credit to be processed.